SUPPORT, PRICING, LEASING AND SHIPPING
Everything you need to know about support, pricing, leasing and shipping
At CoolBlast, we don’t just sell machines — we support you every step of the way.
Advice and Training
We’re always on hand to offer expert advice, whether you’re deciding which machine is right for your application, working out compressor requirements, or planning for accessories and spares. Our goal is to guide you towards the best solution for your business, making sure you invest in equipment that truly meets your needs both now and in the future.
Customer Support
We pride ourselves on delivering excellent customer service. Whether it’s advice before purchase or ongoing support afterwards, our team is here to help.
Every purchase comes with our commitment to long-term customer care. We’ll be here to support you throughout the life of your equipment.
Spare Parts and Servicing
Spare parts are readily available for a majority of our products, so you can keep your machines running with minimal downtime.
Through our trusted service network, we can arrange servicing to keep your equipment in peak condition.
CoolBlast Pricing
At CoolBlast we believe in open and honest pricing. That means:
No hidden costs – what we quote is what you pay, with delivery included on many products
Custom quotes – tailored to your business, with only what you need. If a product has multiple options (like nozzles, hoses, or accessories), we’ll build a quote that’s specific to your requirements – no needless upselling, no extras you don’t need.
Best pricing – we don’t inflate prices only to offer “big discounts.” Instead, we set honest, competitive prices from the start.
While our website lists many of the machines and compressors we supply, it doesn’t show everything. We stock a wide range of accessories, spare parts, and add-ons, so a custom quote is often the best way to get the right solution for your business.
Demo Policy
We know that for certain equipment, a demo is the best way to see its capabilities before making a purchase. However, demos come with real costs – including dry ice, abrasives, transport, and staff time.
Buy It Now price – any special online prices shown on our website may not be available if a demo is required.
Demo fees – while we aim to offer free demos where we can, in some cases a demo fee may be charged. This fee must be paid before the demo takes place.
Purchase credit – if you go ahead and buy a machine after your demo, 50% of your demo fee will be deducted from the purchase price.
This approach keeps our pricing fair for everyone while still giving you the chance to see the equipment in action.
Shipping
We aim to get your equipment to you as quickly as possible.
Dry Ice Cleaning Machines & Blasting Machines – Most models are in stock and can usually be shipped within 10 working days.
Compressors – These are typically made to order, which means lead times vary depending on the model. This can be between 3 to 8 weeks. However, we do keep some compressors in stock for faster delivery – please make an enquiry to check current availability.
We’ll confirm expected shipping times once you have placed your order.
Leasing
At CoolBlast, we know investing in equipment can be a big step. That’s why we’ve partnered with hand picked leasing providers to give you flexible leasing options on our machines and compressors.
Why Lease?
Protect cashflow – spread the cost of your equipment over fixed monthly payments.
Keep credit lines clear – leasing doesn’t affect your existing borrowing facilities.
Tax efficient – lease rentals can often be offset against taxable profit (check with your accountant).
